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ForeScout Technologies

Talisma

411 108th Avenue N.E.

Suite 900

Bellevue , WA 98004

425 688 3800

www.talisma.com

Talisma is a global provider of Customer Interaction Management (CIM) solutions that enable businesses to deliver a truly exceptional customer experience. Talisma�s solutions integrate the power of email, phone, chat, and self service with a robust and mature customer interaction management Web services platform, comprehensive analytics, and a system-wide knowledgebase. Talisma's global customers include AOL, Aviva, Betdaq, Canon, ChevronTexaco, Citibank, Dacorum Borough Council, Daimler-Chrysler, Dell, DHL, E.on, EPSON, Ericsson, Intuit, Microsoft, MWB, Pitney Bowes, Siemens, Sony, Sprint, NHS University Hospital of Leicester and Xchanging.

Talisma in the News

8/26/2009	nGenera CIM Wins Guess
8/21/2009	CRM-in-a-box
7/15/2009	Talisma brings Talisma CRM Atom for SMBs
4/28/2009	Talisma CRM Available for Government Agencies
1/27/2009	Talisma launches new SFA for productivity enhancement
11/17/2008	Talisma Sold To Florida Firm
11/14/2008	Leeds Equity Partners acquires Talisma CRM business
10/29/2008	Talisma Offers Free Webinar With CRM Magazine: Five Tips to Exceptional Service in Tough Economic Times
9/8/2008	Talisma Announces Upgrade to Customer Interaction Management Channels
7/31/2008	Talisma Email and Answer Product Combo Addresses Volume Email Challenges
7/15/2008	Talisma Helps Businesses Achieve PCI Compliance for Online Channels
7/8/2008	Talisma Partners On Mashups
7/1/2008	Talisma Powers Over 10 Million Chats Per Month With Astounding Results
4/30/2008	Park Retail Achieves Cost Savings Using Talisma Advanced Email Management Tool
4/29/2008	Talisma Releases Click to Call for Sales Support and Customer Service
4/9/2008	Talisma Corporation Named One of Top 100 Knowledge Management Companies by KM World Magazine
2/21/2008	Talisma Adds 450 Customers in Two Years
1/29/2008	Talisma and ClickFox Enhance Customer Interactions with Intelligent Analytics
12/11/2007	Talisma CIM Suite Scores Major Win in Canada
9/28/2007	Talisma Corporation Named to Deloitte's Technology Fast 50 Program for Washington State
9/20/2007	Talisma Corporation to Host Webinar on Best Practices for Online Retail Customer Service
8/16/2007	Talisma announces Irish reseller partnership with IT Solutions
5/21/2007	P&O Ferries Embraces Talisma�s Advanced Email Customer Service Capabilities
5/11/2007	Talisma Pushes Proactive Selling With New CIM Release
5/2/2007	Talisma CIM 8.0 Enables Businesses to Proactively Improve the Customer Experience
5/1/2007	Talisma Targets Proactive Communications
4/25/2007	InterCall adopts Talisma email and knowledgebase to improve quality of customer service
3/20/2007	Talisma CIM Suite is Certified for Salesforce.com�s AppExchange
3/6/2007	Talisma Named a Leading Knowledge Management Company by KMWorld Magazine
2/20/2007	Talisma Makes Exec Changes
2/6/2007	Talisma continues expansion into Asia by establishing regional headquarters in Hong Kong
1/25/2007	Talisma continues European expansion with Nordic partnership
1/24/2007	Talisma Continues European Expansion with Nordic Partnership

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